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Support for your account and services.

Ask for help with portal access, your account, billing services or documentation audits. This is optional support, not an application: wholesale accounts are created in the portal, where pricing and stock orders live.

  1. 1We replyA member of the PCSS team reaches out by your preferred method.
  2. 2Get the right helpWe help with portal access, account, billing-service or documentation questions.
  3. 3Use the right ordering routeWholesale pricing and stock orders are in the wholesale portal. Patient-direct supply uses a separate Equipia workflow.

Never send patient information through this website. Patient-direct supply uses Equipia. Its access link is not available here yet; contact PCSS for access help.

Send a support request

Tell us about your practice and the help you need. Use the wholesale portal for pricing, account setup and stock orders. Do not include patient information.

Best way to reach you

Please don't include patient information. Patient-direct orders and documents use the separate Equipia route, not this site; this form and our phone line are for access, account and service help only.

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